FAQs

50% due at the time of booking, remaining 50% due 90 days prior to arrival. 

Pets : Not Allowed. While your pet may be an angel in your home, strange surroundings may bring out unexpected behavior. Even with house broken pets there remain other factors to consider such as noise, pet hair, fleas and allergies of owners and future guests. Therefore we must be extremely strict in enforcing our NO PET policy. Should pets be found in or on the property, you will be asked to leave the unit without refund.

 

Smoking : Not Allowed. Please use our outdoor smoking area if you smoke. Please do not leave cigarette butts on the ground as it is trashy!

 

The primary renter’s minimum age is 30 years old.

A pre-authorization of $750 is due 5 days before arrival and released 14 days after departure.

Guest receives 97.00% if cancellation occurs at least 90 days before arrival; Guest receives 47.00% if cancellation occurs at least 60 days before arrival; No refunds within 60 days of arrival.

All guests/visitors must be on the original reservation. No other guests or visitors are permitted on the property at any time.

 

Items Provided : Bed linens, dishtowels and starter supplies of: bath soap, toilet tissue, coffee filters, dishwasher and dishwashing detergent.

Items to Bring : Towels (bath and beach, washcloths, additional dishtowels, paper items (towels, facial tissues, additional toilet tissue, etc…), laundry detergent, garbage bags (tall kitchen & 33 gallon) foil/plastic wrap. All garbage must be in plastic bags. There is a charge for un-bagged or excessively heavy trash bags (see Trash Pickup section).

 

Check In 4 PM : We normally have turnovers in the same day and due to cleaning schedules our home is seldom ready earlier that the stated 4 PM check in time. Please do not ask to make exceptions and please plan accordingly. We cannot allow anyone to check into the unit until cleaning has been completed and inspected.

Check Out 10 AM : Our cleaning crew will arrive promptly at 10:00 AM. We ask that you please vacate the house and house property by the scheduled checkout time so that we may be ready for the next guests. Failure to do so will result in another day rental.

Trash Pickup : Trash must be bagged in plastic garbage bags. Trash must be taken to the cans by the driveway. We will charge $25 if cleaning staff must remove trash from inside or outside the house.  Trash pickup is on Mondays.  You can call the number in the cabin for additional pickups if needed for no additional charge.  We have lots of wildlife in Deerfield.  Please secure the can lids and BAG ALL TRASH!

Telephone : Verizon service works well at the house. Many cell service providers have recently enabled WiFi calling.  Check with your carrier before arriving on how to enable it for free.  Once you are at the house, connect to the wifi and you can call and receive cell calls.

Trailer Parking : Due to extremely limited parking at the boat launch, there is no trailer parking permitted in this area. Trailers may be parked on our home’s property.

Mechanical Problems : We will try to respond quickly to any problems at the home that may develop during your stay. Because of the unique area in which Deerfield Resort is located we can not guarantee immediate service. Television services as well as internet, telephone and occasionally utility services can experience problems. We do not offer adjustments to your stay due to these problems or any other problems beyond our control.

Groceries/Fuel : We are 30 minutes from major grocery stores and fuel centers. LaFollette and Jacksboro have several large grocery stores. You will pass these as you drive into Lafollette from Exit 134.

Alcohol: Liquor is only available for sale in in Caryville near the I-75 exit. One popular stop is the Liquor Barn, 161 John McGhee Blvd, Caryville, TN 37714.  Beer and wine coolers may be purchased in LaFollette small grocery stores and at many boat docks on the lake.

Boat Slips, Launch, Fuel : Our home has a boat dock with space for 3 boats (up to 25 feet). The Deerfield boat launch is 5 minutes from the house directly on the other side of the cove from the boat dock at the house.  Springs Dock  and Deerfield Marina have boat launches.  Fuel is available at Springs Dock.

Boat Rentals : The following marinas are close to Deerfield Resort. They offer fuel and other services such as pontoons, ski boats, fishing boats or wave runners for rental: Shanghai Resort 423-562-7651 or Springs Dock 423-562-2405. Springs Dock is the closest to our house. 5 minutes by boat. Fishing licenses are not available at marinas but can be purchased at Wal-Mart in Jacksboro.

 

Restaurants : The Tiki Bar is at Deerfield Marina has a variety of lunch and dinner options. The Green’s Grill located inside the clubhouse at The Greens at Deerfield offers breakfast and lunch. A variety of restaurants are located in LaFollette.  Hours and availability may be seasonal.

Golf Course : The Greens at Deerfield offers a beautiful 6800 yard championship course designed by Bobby Clampett. The course also features a driving range and practice green. The Golf Shop offers a full service pro shop with a wide array of clubs, accessories, and apparel. Golf lessons are available. Soft spike and proper golf attire are required. Greens/Cart Fees (Prices and hours subject to change) www.greensatdeerfield.com, Pro Shop/Tee Times 800-325-2788 or 423-566-0040.